Episode Information

NPR News gets its' share of listener complaints - coming from both the left and the right. So how does the network achieve the right balance?
Alicia Shepard is an award-winning media critic, university lecturer on media ethics and a former reporter. She's now NPR's Ombudsman - dealing with questions about the network's objectivity and fairness - but also with basic journalistic questions.
How do you "balance" a news report? Is it enough to just hear from "both" sides? What if there are more than two?
And, can you really count up the minutes you hear from candidates to paint an accurate picture of fairness?
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