Since 1981, Speaker, Author and ePolicy Institute Executive Director Nancy Flynn has helped thousands of executives and professionals decrease their electronic liabilities and improve their eMail Writing and eMail Management skills.
The author of The ePolicy Handbook, Writing Effective E-Mail, eMail Rules (available 2003) and other books, Nancy Flynn is a recognized authority on ePolicy, eMail, and Netiquette. She has been featured by US News & World Report, the Wall Street Journal, Training, HR Executive, Good Housekeeping, ABC Online, National Public Radio, CBS Radio, the Associated Press, and thousands of print, radio, and TV media outlets throughout North America, Asia and Europe.
A member of the National Speakers' Association, Nancy Flynn regularly speaks and leads workshops designed to help business executives and professionals develop effective ePolicies and improve their electronic communications and business writing skills. Among the hundreds of organizations for which she has spoken and/or conducted ePolicy, eMail and/or business writing seminars are Universal Studios, World Airlines Customer Relations Association, International Association of Administrative Professionals, American Bar Association's National Association of Bar Executives, Chicago Bar Association, Ohio Supreme Court, Ross Labs, United HealthCare, Nationwide Insurance, AmeriLink Corporation, the State of Ohio, and many others. In addition, Nancy Flynn has developed and leads an ePolicy Seminar for the American Management Association.